Managed IT Services
TTS Cyber runs your everyday IT: monitoring, a helpdesk for your staff, and setting up and shutting off accounts as people join and leave. It is built around how your business works.
IT Support & Cybersecurity in Shaker Heights, Ohio
TTS Cyber provides remote-first managed IT services and cybersecurity to businesses and organizations in Shaker Heights, Cuyahoga County, Ohio.
Shaker Heights sells office space rather than industrial land. Tower East on Chagrin Boulevard (Walter Gropius’s last building in the United States) holds roughly 173,000 square feet of it, and the Van Aken District added a 21,000-square-foot Market Hall alongside the AO Office coworking space. The Chagrin+Lee district runs Northeast Ohio’s first Fiberhood, a broadband zone hubbed at The Dealership. TTS Cyber supports Shaker Heights firms remotely from Columbus and schedules onsite work when a job needs it.
TTS Cyber in Shaker Heights
- Tower East, Gropius’s last U.S. building, holds roughly 173,000 square feet of offices.
- The Chagrin+Lee district hosts Northeast Ohio’s first Fiberhood, hubbed at The Dealership.
- The Van Aken District includes a 21,000-square-foot Market Hall and AO Office coworking.
- We secure Microsoft 365 and laptops for firms working from leased suites and coworking.
In and around Shaker Heights
- Beachwood
- Warrensville Heights
What we do for Shaker Heights businesses
Cyber Security Solutions
Security in layers, so a threat one control misses can still be caught by the next. It covers your data, systems and network, and aims to prevent, detect and respond to threats.
Virtual CISO (vCISO) Services
A Virtual CISO (an outside chief information security officer) for teams without a security executive. The work covers security standards (SOC 2, ISO 27001 and CMMC), vendor risk, owning the response to security incidents, and reporting.
Cloud IT Services
Secure storage for your important data, reachable from anywhere, plus email server management. Security controls apply to both.
Network Operations Center (NOC) Services
TTS Cyber keeps your firewalls, switches, access points and wireless updated and patched. They are monitored for stability and troubleshot when something goes wrong.
IT Strategy & Virtual CIO Services
Senior IT planning help without hiring a full-time executive. You get a written IT roadmap and quarterly planning meetings, with guidance on budget and risk.
More services
Frequently asked questions
Does TTS Cyber have an office in Shaker Heights?
No. TTS Cyber works from one office, at 1733 W Lane Ave, Columbus, Ohio 43221, and serves Shaker Heights from there. There is no Shaker Heights office and no separate Shaker Heights phone number. (614) 591-8670 reaches the same team for every location served. Most day-to-day support is delivered remotely, and onsite work is arranged from Columbus when a job needs someone physically present.
How does TTS Cyber support a business in Shaker Heights: remotely, onsite, or both?
Remotely as standard. Remote support handles software, account, email and settings problems, and Shaker Heights is covered by it on the same terms as anywhere else. Onsite work is arranged when a job needs hands on the hardware. That covers failed equipment, cabling, an office move, or an outage that has taken down the path remote support would use. For Shaker Heights it means someone travelling from Columbus rather than working from a nearby office. If having a person on site quickly matters to your operation, ask any provider, including this one, how onsite work would reach you before you sign.
Our office
1733 W Lane Ave, Columbus, Ohio 43221
(614) 591-8670
sales@ttscyber.com
Monday–Friday: 8AM–5PM
Saturday: Closed
Sunday: Closed